New! Omotenashi Japanese: Learn Polite Japanese for Hospitality

What You Will Learn in Our Omotenashi Japanese Course

Our private, one-on-one lessons focus on practical polite Japanese you can use immediately in professional settings.

You'll pick up the language commonly used in hotels and restaurants, including greeting and serving guests respectfully.

Benefits of Taking This Lesson

  • Practice real expressions used in hotels, restaurants, and other customer service settings in Japan.
  • Receive tips and corrections from a veteran teacher.
  • Master keigo so it no longer feels intimidating and starts to come naturally in everyday conversation.

Who Should Take This Polite Japanese Course?

The course is designed for learners at CEFR B2 level and above..

  • You can follow workplace conversations.
  • You can freely exchange ideas with native speakers on both concrete and more abstract themes.

Required Textbook

The required textbook is Omotenashi no Nihongo: Basic Edition (ASK Publishing, July 2023).

Lesson Topics

? Omotenashi Japanese: Intermediate Conversation Private Lessons

Teacher: YAMAMOTO Hiroshi

No. Theme Topic
1 Heart of Hospitality
Japanese bowing customs
Exchanging business cards
2 First Impressions
Facial Expressions
Personal grooming & Appearance checks
3 Guidance & Escorting
Leading customers
Common Store Phrases
4 Confirmation
Proactive assistance
Hotel service phrases
5 Responding to requests
Quick and courteous replies
Telephone Etiquette
6 Listening with Care
Handling customer complaints
Pouring tea with poise
7 Offering suggestions
Proposing alternatives
Airport Language & Phrases
8 When you cannot meet a request
Polite apologies
Seating etiquette

How to Start Your Private Omotenashi Lessons

  1. First contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know your available times, Japanese learning background, and goals.
  2. We will arrange a meeting with YAMAMOTO sensei, your private lesson teacher, to discuss your learning needs and curriculum together.
  3. Once you're happy with the plan, you can purchase your lessons.
  4. You're ready to begin your private Japanese lessons!

FAQ: Omotenashi Japanese - Course Details & Entry Requirements

Here are some common questions about our Omotenashi Japanese lessons.

Who is this course for?

This course is designed for JLPT N2 and N3 learners planning to work in hotels, restaurants, or the tourism industry in Japan.

What kind of Japanese will I learn?

You will learn practical phrases commonly used by hospitality staff, along with cultural insights that highlight the uniqueness of Japanese service.

Do I need any textbooks?

Yes, the course requires Omotenashi no Nihongo: Basic Edition (ASK Publishing, July 2023). Please obtain a copy before reserving the classes.

Can I take this course online?

Yes. All lessons are conducted live via Zoom. Join from anywhere with a stable internet connection!

If you have more questions about our Omotenashi Japanese private lessons, feel free to This email address is being protected from spambots. You need JavaScript enabled to view it..

Meet Your Teacher

YAMAMOTO Hiroshi

YAMAMOTO Hiroshi

Business Japanese Expert

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Qualifications & Background

  • Graduated from Tokyo University of Fishery, Department of Business Management
  • Licensed as Professional Engineer (General Engineering Supervision Division)
  • Completed 420-hour Japanese Language Teacher Training Course at Human Academy
  • Passed the Japanese Language Teacher Proficiency Test
  • Worked at a major machine manufacturer for about 40 years, gaining experience in various departments including factories, trade, research and development, sales, general affairs, accounting, and auditing

I served for many years as the main point of contact for welcoming VIP visitors at the company’s R&D department. These real-world experiences allow me to deliver practical and effective Business Japanese lessons tailored to professional workplace settings.

Teaching Focus

My main focus is on Business Japanese and JLPT grammar (N1, N2, N3). I also offer short-term private lessons to help learners strengthen their Japanese before joining a company, going on assignment, or changing jobs.

If you have any questions or would like more details, feel free to contact us.

This email address is being protected from spambots. You need JavaScript enabled to view it.

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